A Little Software with a Big Punch: Duo Seems to be Taking Higher Ed by Storm

October 16, 2017 | Katelyn Ilkani - The Tambellini Group Analyst

For the past six weeks, I have been conducting interviews with Higher Education Chief Information Officers and their teams in charge of Identity & Access Management (IAM). I’m in my first phase of primary research for an Identity and Access Market Report that we will be publishing in Q1 2018. In a nutshell, Identity and Access Management covers your people security—how you define an “identity,” provisioning/deprovisioning, who is accessing what, what rights they have to access that information, etc. It also covers password management (including reset) and two-factor and … Read More

Oracle Option for Banner 8 Clients: Lift and Shift to the Cloud

October 5, 2017 | Vicki Tambellini - The Tambellini Group Analyst

Banner by Ellucian customers know the clock is ticking and time to move to Banner 9 is running out. Some are hoping that Ellucian will announce an extension to Banner 8 support. Some are working feverishly to migrate off Banner prior to the end of 2018; a small percentage report that their Banner 9 upgrade is on track to be complete on time.

Issues range from lack of personnel, lack of financial resources, lack of information, and denial that the upgrade is required.

For Banner customers that need help, there is another option and some flexibility for timing to get all of the forms and reports to Banner… Read More

Who Should Control Technology Decisions on Campus?

September 27, 2017 | Katelyn Ilkani - The Tambellini Group Analyst

Recently, I was speaking with an Assistant CIO of a very prominent university, and he told me the following story:

“New applications are popping up all of the time, and we only find out about it once they announce it on our internal news digest. Business units across the university don’t even understand that these are IT projects! The vendors love to go to business leaders and tell them that they don’t need IT; all they have to do is buy a turnkey solution. We have tried to go to Purchasing to encourage them to call IT if they think a purchase has an IT component. A lot of times, though, Purchasing… Read More

The Question of the Future of Ellucian … and all ERPs

September 19, 2017 | Keith Fowlkes - Guest Columnist

I was recently asked to answer a question for the ages. THE QUESTION WAS: With the exit of Ellucian’s CEO, what would you do next if you were in charge of Ellucian? It seems like it might be difficult for the company to gain new customers, so what could they do to turn the tide?

Coming from a former higher education CIO perspective, I believe that Ellucian is in the same situation as many of its competitors. Ellucian management has to look at the changing landscape of higher education and adjust its goals and objectives. The U.S. ERP market in higher education is saturated. That means that the only… Read More

What Does the Sudden Departure of Jeff Ray, CEO of Ellucian, Mean?

August 2, 2017 | Vicki Tambellini - The Tambellini Group Analyst

On Monday July 31, 2017, Ellucian issued a press release signaling two significant changes in executive management. First, Jeff Ray, CEO since October 2014, is no longer at the helm. When Jeff Ray was appointed to the position, according to the company’s press release, he was tasked with customer success and driving product innovation.

The lack of an immediate successor may be an indicator that the decision was unanticipated. Ray may have made the decision or the board may have made it for him. Either way, board member Peter Sinisgalli is stepping in to lead the company while a successor… Read More

Ellucian Hits a Grand Slam with Banner 9

August 1, 2017 | Michael Mathews - The Tambellini Group Executive Advisory Council

For the past two months Oral Roberts University has been transitioning to the Banner 9 system. This decision follows 18-months of considering our options to transition off the Banner system. After all factors were considered, the decision was made to stay with the Banner system, but only if we could get users excited about a system that appeared to be 10-years out of date. In all seriousness, my number one job this summer was to make Banner appear like a ‘new’ system. This included motivating users who were worn-out with the past promises of Banner improvements.  We desperately needed users… Read More

The Student Information System Dilemma: When FUD Meets Fatigue, the Whole Industry Suffers

May 18, 2017 | Michael Mathews - The Tambellini Group Executive Advisory Council

As a CIO who likes to live on the innovative side of life, I am always looking to see which vendors are riding a wave of innovation. In the last 12 months I have endured numerous webinars and sales pitches and have taken calls from Salesforce, Workday, Unit4, Campus Management, and Oracle. Much like other CIOs, I could barely make it through 10 minutes of the talk, hype, blab, and desperation by each of these vendors selling transaction systems presented as “innovative breakthroughs.” More on the patronizing side are the CRM vendors trying to pretend they are actually “student success”… Read More

INFOGRAPHIC: Lost in the Banner Decision Maze

April 20, 2017 | Vicki Tambellini - The Tambellini Group Analyst

Are you lost in the Banner decision maze? Examine your institution’s strategic direction, reduce risk, and make the most informed decisions possible. Refine your plan to upgrade, re-implement, or replace. The Tambellini Group offers a complete array of services to help assure your successful technology transformation — whether you need a quick expert review of your existing strategy, or in-depth guidance to choose your course. Contact The Tambellini Group to schedule a conversation with one of our analysts.

Share this infographic with a colleague and download it in PDF format for … Read More

Between a Rock and a Hard Place

March 17, 2017 | Bret Ingerman - The Tambellini Group Executive Advisory Council

I suspect that most Chief Information Officers (CIOs) go through their careers hoping to never have to replace an Enterprise Resource Planning (ERP) system. In fact, I’d wager that the same is true for Chief Financial Officers, Chief Academic Affairs Officers/Provosts, and Chief Student Affairs Officers. After all, your present ERP likely handles your daily needs, such as registering students, processing payroll, and paying vendors, even if it does so in a 1990s sort of way. While spending a few million dollars will buy you a shiny new ERP system with a bunch of new features, at the end… Read More