Vendor Profiles and Snapshots : Aug 24, 2017

Why Read This Report

Higher education institutions are finding new and innovative ways to use Constituent Relationship Management (CRM) to improve and optimize the student lifecycle. Based on The Tambellini Group research, readers of this report will gain an understanding of the myriad of ways that institutions use Salesforce to address key aspects of the student lifecycle. One compelling aspect of Salesforce for institutions is that it integrates well with legacy ERP/SIS and modern cloud solutions. In addition, the report covers the following topics: technical overview of Salesforce architecture and components, single versus multi-org strategies, engaging with Salesforce, navigating Salesforce license options, and build or buy considerations.

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Table of Contents

  1. Acknowledgements
  2. Terms of Use
  3. Disclaimer
  4. Executive Summary
  5. Current Higher Education Landscape
  6. Salesforce in Higher Education
  7. Salesforce Basics
  8. Getting Started with Salesforce
  9. How Are Higher Education Institutions Using Salesforce?
  10. Conclusion
  11. Methodology
  12. Appendix
  13. About the Authors
  14. About The Tambellini Group
  15. Other Available Reports