Over the last ten years, Customer Relationship Management (CRM) has not only been adopted by institutions in higher education but has blossomed into a critical necessity. However, the problem institutions are now facing is curating all data into one CRM platform. Read this research to gain insight on why some IT leaders are now choosing to adopt enterprise-wide CRM (ECRM), the strategy behind it, and the popular vendor solutions.
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Supports institutions from technology strategy through contract negotiation
Enables planning for short and
Empowers CIOs to lead their institutions into a dynamic technology landscape