Vendor Profiles

Enterprise CRM: Microsoft Dynamics 365 CRM

Why Read This Research

Higher education is a major focus area for Microsoft, and the company is working with industry partners to develop solutions that leverage Microsoft technologies for higher education. In the past three years, Microsoft has strengthened its partnership with leading higher education partners in the CRM space, including Anthology, Ellucian, and Frequency Foundry. Microsoft Dynamics 365 leverages a single, unified cloud architecture built on top of the Microsoft Azure technology stack, which includes the Azure Cloud, Azure Active Directory, Power Platform, LinkedIn, and Microsoft 365 productivity tools.


  • Vendor in Focus: Microsoft
  • Software Category in Focus: CRM Enterprise Platforms
  • Author: Mary Beth Cahill, Vice President, Research, The Tambellini Group
  • Research Availability: January 2021

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