Vendor Profiles

Enterprise CRM: Salesforce

Why Read This Research

Salesforces offers an extensive solution set comprised of CRM clouds, tools, education cloud applications, and supporting solutions. In addition to Salesforce services, the company provides development tools and an app exchange ecosystem that users and third-party solution partners can use to develop additional cloud functionality and new applications deployed on the Salesforce CRM platform. Salesforce has a strong commitment to higher education, as evidenced by its Education Data Architecture (EDA. Read this profile for an overview of products and insights about market, implementation, and more.


  • Vendor in Focus: Salesforce
  • Software Category in Focus: CRM Enterprise Platforms
  • Author: Mary Beth Cahill, Vice President, Research, The Tambellini Group
  • Research Availability: January 2021

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