Vendor Profiles and Snapshots
09/25/2020 Chatbot Snapshot

Why Read This Research offers an enterprise-wide conversational AI chatbot, Ivy, capable of supporting departments across an institution. Ivy is an all-in-one platform that includes chatbots, live chat capabilities, an SMS texting tool for inbound and outbound campaigns, email center, and administrative console for managing the bots, users, and communication campaigns, as well as accessing performance metrics. This snapshot provides quick facts about and its client institutions and offers insight about problems this vendor solves, things to consider, implementation and best practices, integrations, security, and more.


  • Vendor in Focus:
  • Software in Focus: Chatbots
  • Author: Raechelle Clemmons, Vice President, Industry Relations & Corporate Strategy, The Tambellini Group
  • Length: 2 pages
  • Research Availability: September 2020

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