Three years ago, James Madison University (JMU) experienced username and password authentication vulnerabilities so they explored a homegrown system to mitigate the risks. But, expandability limitations and high overhead costs made it unviable. JMU was having good results with a Duo system elsewhere in their network, so they explored its multi-factor authentication (MFA) platform and ultimately selected it.
JMU took a conservative route treating each account as if potentially compromised. After implementation, they carefully piloted then rolled out specific systems to faculty, staff, and students. While push-notification tokens are available, students can authenticate a login to their account via their smartphones. Learn more about their best practices and benefits now that the campus has single ID per person capability.
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