While searching, selecting, and replacing a CRM system is time-consuming and labor-intensive, Lehigh University is reaping benefits after launching Enrollment Rx. The university implemented in the order of their annual admissions cycle tasks and worked simultaneously to adjust their practices to the solution’s functionality. Lehigh reports the Application Portal reduced calls to the front desk, saving time and support costs. Events Rx immediately enabled the institution to better prepare operationally for events, such as campus tours, and eliminated manual aspects of their legacy workflow. Find out what other improvements Lehigh has realized and the lessons learned for other schools considering this enrollment management vendor.
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Supports institutions from technology strategy through contract negotiation
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