Online Proctoring Solutions and Student Privacy, Equity, and Experience

Why Read This Research

Online learning environments offer unique challenges to student assessment, and many instructors are concerned with cheating in the uncontrolled conditions associated with at-home, online exams. When COVID-19 forced the widespread adoption of remote instruction, many higher education institutions prioritized the purchase of online proctoring solutions. The rapid growth of online proctoring has not come without challenges. These solutions raise equity and privacy concerns because they collect, use, and store identifying data and recordings of student bodies, behaviors, and personal space in ways that do not impact all students equally.

Key Questions Answered

• How can institutions identify the least invasive product to meet their needs?
• What methods do online proctoring solutions use to combat cheating?
• What arguments have anti-proctoring protests introduced?
• How have some vendors improved their solutions in response to privacy concerns?

Features

• Vendors in Focus: Examity, Honorlock, Proctorio, ProctorU, Respondus
• Software Category in Focus: Online Proctoring
• Author: Laura Gogia, Research Director, Learning Technologies and Student Success, The Tambellini Group
• Research Availability: December 2020

Table of Contents

1. Introduction
2. What is Online Proctoring?
3. About the Vendors
4. About the Products
5. Equity, Privacy, and Experience
6. Conclusions
7. References