As cloud ERP suites mature, a relatively consistent set of functionality is emerging across platforms. In many cases it aligns with traditional on-premises ERP offerings but also expands to fill gaps. Many of these gaps were previously filled by third-party applications, bolt-on customizations, or custom local applications. As institutions work through scoping implementation projects, they must make decisions on each of these systems. Decisions require fact gathering—a broad application inventory as well as future requirements gathering; and governance—leadership alignment, clear lines of decision authority, and transparency into the process.
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