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The Human Elements of Artificial Intelligence

Why Read This Research

As institutions look to take advantage of intelligent automation and other AI-related technologies, it is critical to understand that adding intelligence to a process creates changes in unforeseen ways, including reducing human intervention, streamlining process workflows, reducing the flow of paper, speeding up processing, and providing deep insights to improve decision-making. These changes and their impact on the organization are not always clearly understood or well-defined up front, so the agility and connection of change management are of even greater importance than with the adoption of other, more predictable solutions.

Key Questions Answered

  • What types of AI technologies are higher education institutions using today?
  • What factors are driving higher education institutions to adopt AI?
  • How should institutions acknowledge the affects AI adoption has on staff and the human experience?
  • When can an institution be sure it is ready to adopt AI technology?


  • Area in Focus: Artificial Intelligence
  • Author: Mary Beth Cahill, Vice President, Research, The Tambellini Group
  • Research Availability: December 2020

Table of Contents

  1. Introduction
  2. Types of AI Technology
  3. Current AI Trends in Higher Education
  4. The Human Side of AI
  5. Institutional Readiness
  6. AI Readiness Checklist
  7. Conclusion
  8. References

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