The Evolution of Electronic Payments

Top of Mind: The Evolution of Electronic Payments

Electronic payment solutions are not new, as vendors have offered them in various iterations for more than 25 years. The bursar’s office was one of the first functional areas to provide electronic payments to make it easier for students and families to pay tuition and fees. Vendors expanded their solutions to include payment plans and […]

Process Automation in Higher Ed: Hype or Reality?

Top of MInd: Process Automation in Higher Ed

Hype. Whether scrolling through Twitter, LinkedIn, or your email, you cannot escape the hype around low code and robotic process automation (RPA). So, as you hear the hype, you may be inclined to read a little, then continue to scroll past it, given everything else on your plate. We’ve always dealt with the latest hyped […]

Four Technologies Higher Ed Apps Leaders Should be Investing in for 2021

Top of Mind: Four Technologies Higher Ed Apps Leaders Should be Investing in for 2021

So, 2020 did not go as we expected—in really any facet of our personal or professional lives. Our plans were derailed, so planning for 2021 is even more daunting than our normal annual planning. Should we just extend our 2020 plans? Or start over with what we’ve learned this year? What can we expect to […]

Modernizing Reporting and Analytics

Top of Mind: Modernizing Reporting and Analytics

I have spoken to many institutions about their data management over the past several years. The one question I always ask is “Have your senior leaders ever brought conflicting data or reports to the provost or president?” Without fail, the answer is yes. Why does this happen? And what is the impact when an organization […]

The Plumbing of IT: Implementing an Integration Strategy

Top of Mind: The Plumbing of IT

You have a request from your business area to integrate your student information to a new system. You ask your development team to assess it, and they determine that they can clone a batch interface that already has four versions that are running for four other departments. It will take six weeks and require forty […]

Establishing a Data Management Program

Top of Mind: Establishing a Data Management Program

As institutions begin to review their strategic objectives after the events of the last several months, a few critical changes come into view. If there were ever a time to ensure that the technology and people that support institutions are flexible and agile in their approaches to solve problems, this is the time. We have […]