Marilyn served as Vice President of Information Technology and Chief Information Officer from 2013 through 2019 at George Mason University where she led the Information Technology Services department in supporting aggressive growth of the university to its current position as the largest research university in Virginia. Marilyn drove the development of an IT strategic plan and IT Governance. She led the expansion of a robust WIFI network, substantial strengthening of the IT Security organization, and a significant increase in university IT Security awareness. She partnered with three Academic VPs to lead a strategic student experience redesign program resulting in the establishment of a customer relationship management (CRM) platform and improved business processes and systems.
As Chief Information Officer of Massachusetts Institute of Technology from 2009 through 2013, Marilyn worked in partnership with faculty, staff and students to transform IT at MIT to a customer, outcomes, and people-focused organization and culture.
In March 2020, Marilyn won The Tambellini Group 2020 CIO of the Year Award for her accomplishments at George Mason University and at MIT.
After graduating from Wellesley College with a major in Astronomy, Ms. Smith spent 26 years at John Hancock in information systems, including leadership positions in Retail Insurance and Investment Management. Subsequently, she spent 4 years at Liberty Mutual as Vice President and CIO of Personal Market Information Systems, and 9 years at The Hanover Insurance Group, the last three of which she served as President of the Life Companies.
Marilyn is a Director on the Board of CSP, Inc., a provider of IT high-performance products and technology solutions. She is Chair of the Compensation Committee and a member of the Audit and Nominating Committees.
Marilyn serves on the Board of the Wellesley College Business Leadership Council and on the Tambellini Executive Advisory Council. She received an MBA with highest distinction from Babson College. She is a graduate of the Aspen Seminar on Leadership.
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