Case Studies
06/13/2025

23 Virginia Community Colleges Innovate Student Support Services with Gideon Taylor’s Ida AI

Why Read This Research

Discover how the Virginia Community College System (VCCS), comprising 23 community colleges across Virginia and serving over 200,000 students, implemented Gideon Taylor’s Ida AI solution for 24/7 personalized student support. Learn about Gideon Taylor’s federated chatbot model, which enabled the system to manage and support the overall AI platform, while granting each college ownership of customizing their institution’s AI chatbot to align with their individual branding, culture, and unique requirements.

Features

  • Vendor in Focus: Gideon Taylor
  • Software Category in Focus: Chatbots
  • Institution in Focus: Virginia Community College System Office
  • Future Campus Impacts: Outcomes, Retain, Operations, Governance, Innovate
  • Author: Michele Cummins, Content Writer, Tambellini Group
  • Research Availability: June 2025

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