Case Studies

Anthology Helps Coppin State University Improve the Student Experience

Why Read This Research

When Coppin State University realized a student’s first-term experience is directly linked to retention, the HBCU, which lacked a CRM system, was eager to understand prospective and incoming students better. Drawn to Anthology Reach, the institution utilized the enterprise-wide CRM solution suite to achieve enrollment goals and improve the student experience. Read this case study to better understand the solution and the reasoning behind Coppin State University’s selection, implementation strategy, benefits to students, and more.


  • Vendor in Focus: Anthology
  • Software Category in Focus: CRM
  • Institution in Focus: Coppin State University
  • Research Availability: November 2021

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