From a dissatisfying user experience to technical challenges, such as a slow-speed interface, Concordia University, Saint Paul (CSP) wanted to ensure the obstacles they faced with their legacy CRM did not occur with the new. In search of a solution that supported enrollment management’s entire lifecycle, CSP collaborated with student success stakeholders and staff to identify university requirements. Based on institution-developed scoring rubrics and evaluations from technical and functional CRM users, the Minnesota-based institution decided that Technolotuion’s Slate for Admissions was the most intuitive platform that met its needs. Read this research for insight into CSP’s decision and expand your knowledge on the vendor, solution, best practices, and more.
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