Case Studies
10/17/2025

IU Online Achieves 97% Student Satisfaction Rate Supported by Qualtrics XM Feedback

Why Read This Research

Discover how IU Online partnered with Qualtrics to strategically gather student feedback at nine key touchpoints across the online student journey. Learn how this data-driven approach has empowered leaders to continuously improve the student experience.

Features

  • Vendor in Focus: Qualtrics
  • Software Category in Focus: Customer Experience Platforms 
  • Institution in Focus: Indiana University System
  • Future Campus Impacts: Recruit, Outcomes, Retain, Operations, Innovate
  • Author: Michele Cummins, Content Writer, Tambellini Group
  • Research Availability: October 2025

Get Access to this Download

Share This Research

Realize Your Institution's Goals Faster with the Tambellini Group

Supports institutions from technology strategy through contract negotiation

Enables planning for short and
long-term strategies

Empowers CIOs to lead their institutions into a dynamic technology landscape

Higher Education Institutions

peertelligent

Solution Providers & Investors

market insights

Become a Client of the Tambellini Group.

Get exclusive access to higher education analysts, rich research, premium publications, and advisory services.

Loading...

Request a Briefing with a Tambellini Analyst

Suggest your research topics

Subscribe to Tambellini's Top of Mind.

Weekly email featuring higher education blog articles, infographics or podcasts.