Case Studies

Moody Bible Institute to Modernize Advancement, Student Recruitment, and Success, and HCM Systems in 2022

Why Read This Research

In 2018, Moody Bible Institute of Chicago (Moody) began to reconsider its options for a Human Capital Management (HCM) system. The institution’s 10-year legacy system was unable to be maintained, and while switching to an HCM enterprise system was the solution, the institution did not have the bandwidth to run and maintain a new solution with their existing resources. In response, the college sought after a vendor-managed HCM solution and decided on the comprehensive UKG platform. The following year, Moody was again in a transition period. After its legacy donor information system failed to meet its requirements, the college was in need of a modern CRM solution. Impressed with the breadth of functionality within the Salesforce ecosystem, Moody selected a suite of Salesforce advancement solutions, including but not limited to Salesforce Nonprofit Success Pack (NPSP), Service Cloud, Elevate, Tableau, and High-Velocity Sales. Read this research to better understand Moody’s decision-making reasons for choosing UKG and Salesforce to meet their institutional goals.


  • Vendor in Focus:
  • Software Category in Focus: CRM Enterprise Platforms, Recruitment and Admissions CRM, Advancement CRM, Human Capital Management Core, Administrative Learning, Benefits, Payroll, Talent Acquisition, Talent and Succession, Time and Labor, Workforce Analytics
  • Institution in Focus: Moody Bible Institute of Chicago
  • Research Availability: December 2021

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