Case Studies

Ocelot AI Chatbot Strengthens Self-Service Infrastructure at Santa Fe College

Client-Only Research

Why Read This Research

Santa Fe College educates more than 30,000 students in credit and non-credit courses, most with external commitments outside of academia. In 2018, the institution required a solution to support the number of inquiries its financial aid office received after regular business hours. Wanting to adopt a chatbot solution, Santa Fe College worked with Ocelot to launch its AI Chatbot. Read this case study to understand the reason behind Santa Fe College’s selection of Ocelot’s AI Chatbot, best practices for implementation, and the benefits received by the students and institution.


  • Vendor in Focus: Ocelot
  • Software Category in Focus: Chatbots
  • Institution in Focus: Santa Fe College
  • Research Availability: December 2022

Client-Only Research

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