Santa Fe College educates more than 30,000 students in credit and non-credit courses, most with external commitments outside of academia. In 2018, the institution required a solution to support the number of inquiries its financial aid office received after regular business hours. Wanting to adopt a chatbot solution, Santa Fe College worked with Ocelot to launch its AI Chatbot. Read this case study to understand the reason behind Santa Fe College’s selection of Ocelot’s AI Chatbot, best practices for implementation, and the benefits received by the students and institution.
Share This Research
Supports institutions from technology strategy through contract negotiation
Enables planning for short and
Empowers CIOs to lead their institutions into a dynamic technology landscape