Balancing Strategic Priorities in a Time of Crisis
There’s an age-old tension between urgent and important, and most IT leaders know it all too well. “Don’t let the urgent get in the way of the important,” or so the saying goes. But this is much easier said than done. During ‘normal’ times, one’s day can easily get derailed by a system outage, audit […]
#DearVendor: Those Cold Calls, Though
A couple of weeks ago, I had plans to write about cold calls as my next #DearVendor post. Then COVID-19 hit and those plans—and seemingly all plans—flew right out the window. So I turned my attention instead to writing about how technology companies could best support their higher education constituents during this unprecedented time (see […]
Redefining Work Roles and What’s Important, Part 2
It is no longer possible to deliver documents by campus mail, to walk them over to another office and drop them in a colleague’s inbox, or to assemble packets of information and courier them to their destination. It is no longer possible to sign contracts in person, with or without a notary witness. Yet, it […]
Redefining Work Roles and What’s Important, Part 1
In times of disruption, it is helpful to focus on the goal. For the higher education community, the goals are deeply rooted in teaching, learning, and supporting the community served by the institutions. Although the way we approach these goals has changed rapidly since the start of 2020 and is changing daily, higher education at […]
Teaching Continuity in a Remote Setting: Expectations Are Key to Faculty and Student Success
As colleges and universities send their students, faculty, and staff home to teach, learn and work, what does it mean to move your face to face engaged classrooms to an online environment, and how do you support them best? This reminds me of the early days of using a learning management system (LMS). When I […]
Are You Suddenly Managing a Remote Team?
As colleges and universities move to remote work in the coming days, it is a challenging time for leaders who need to stay productive and take care of the health and well-being of their team members. If you are responsible for a team that is suddenly remote, here are some tips to help you keep […]
Coronavirus, Compassion, and Change
I feel for my former colleagues and friends in higher education right now. Having recently left an institutional role, I can easily imagine the conversations that are happening on campuses across the United States, the difficult decisions that are being made, and the stress that COVID-19 is creating for institutions and their leaders, their faculty […]
Student Success, Continuing Education, and the Changing Landscape of Higher Education
As institutions focus on lifelong learning and as employers focus on retooling their workforce, there is a need to reimagine the methods they use to connect students throughout their life—from first contact with an institution until retirement and beyond—to meet their ongoing educational requirements. The changes are driven by students, institutional goals, and businesses that […]
Must-Read Resources for Institutions Preparing for Deployment Infographic
Technology journeys require careful planning. Let us make it easier for you to prepare your institution for successful and timely deployment. This infographic highlights the expertise and insights that can assist your higher education organization through this highly complex process. From research reports that provide critical information on current technology trends, strategic thinking, and market […]
Three Reasons Agile Works for Implementations
When considering an ERP or cloud Software as a Service (SaaS) in higher education, agile practices can be instrumental in ensuring successful and timely implementation. As an agile enthusiast, I must confess that nearly 15 years ago, when the agile manifesto and I crossed paths, it was love at first sight. For me, it explained […]
