Business Process Optimization Before an ERP Project?
For many, the idea that software would drive business processes is problematic. The thinking is that software should support good processes, not drive their design. This made great sense when software was designed to meet the need from scratch or could easily be customized to meet the process design. The result, however, was custom software […]
Managing Change within IT Transformation
In this Top of Mind, Tambellini focuses on transitioning people, processes, groups, departments and the institution to new ways of working and serving constituents successfully. After reading, you should feel confident about the definition of change management, when to think about change management, resources to help institutions, and the goals of change management. As part […]
