2022 Oracle and Workday Higher Education Implementation Partners Differentiators

Top of Mind: 2022 Oracle and Workday Higher Education Implementation Partners Differentiators

Tambellini recently completed its Oracle and Workday implementation partner series for finance, human capital management, and student that evaluated nine leading services firms in higher education. Three of the vendors offer Oracle Cloud implementation services (Drivestream, Highstreet, and Sierra-Cedar), three provide Workday deployment services (Alchemy, Avaap, and Collaborative Solutions), and three offer implementation services for […]

What Advancement Leadership and CIOs Should Know About Modern Advancement CRM Systems

Top of Mind: What Advancement Leadership and CIOs Should Know About Modern Advancement CRM Systems

A tremendous number of higher education institutions have upgraded their advancement CRMs in the last two years, migrating away from legacy systems of 20 or more years. A key factor precipitating this flux of activity is that several widely used legacy advancement systems have been sunset. Another even more causative factor is the inability of […]

5 Key Themes for the Enterprise CRM Journey

Top of Mind: 5 Key Themes for the Enterprise CRM Journey

In the early days of constituent relationships management (CRM), most use cases were highly departmentalized and served a single function. Recruitment and Admissions CRMs and Service Management CRMs (i.e., IT helpdesk) were among the most popular implementations. However, Tambellini’s research shows a mindset shift toward the bigger picture in higher education. Enterprise CRMs (ECRMs) are […]

The Top 20 (x3) Tambellini Resources from 2021

Top of Mind: The Top 20 (x3) Tambellini Resources from 2021

Each year, Tambellini Group delivers expert research and resources relevant to CIOs and IT leaders in higher education. As 2021 comes to an end, Tambellini Group is grateful for another successful year. However, success would not be possible without you, our members. With current and prospective members in mind, we’ve highlighted our top 20 resources […]

Why Is Change So Hard for Higher Education?

Top of Mind: Why Is Change So Hard for Higher Education?

I have heard this question for decades. Why can’t higher ed modernize, become more efficient, or run more like a business? Higher education requires significant change to succeed in the coming decades. However, unlike many other industries, because of its collaborative and collegial structure, significant change cannot usually be mandated. So, it is important to […]

Change Is Hard: Humanizing Post-COVID Technology Transformation in Higher Education

Top of Mind: Change is Hard

Change is hard. Tambellini analysts hear a version of this statement from almost every higher education institution considering a significant technology change. As a recent Harvard Business Review article pointed out, “At the heart of any radical change in higher education is a willingness by the administration and faculty to embrace new governance, processes, structures, […]

How Higher Ed CIOs Can Support Student Success Initiatives

Top of Mind: How Higher Ed CIOs Can Support Student Success Initiatives

Although many higher education institutions have for years sought to improve student success (increasingly known as student experience), the visible struggle of many students during COVID-19 renewed the urgency around institutions getting it right—right now. More schools are professionalizing advising, creating new student success divisions, and restructuring student and academic affairs to streamline oversight and […]

The Deployment Journey: Learning from the Past to Shape the Future

Top of Mind: The Deployment Journey

We learned about project management and change management at enterprise scale. We learned about conversion for very large systems. And we learned that customizing systems to meet our needs led to disastrous long-term costs, locked us into decades-old decisions, and prevented business innovation. The experiences from those years inform the work we do today in […]

Pandemic: Navigating Transformative Change

Top of Mind: Navigating Transformative Change

The year 2020 is like no other we’ve seen in our lifetime. When normality has fallen by the wayside and systemic change is necessary, questions abound. How will campus reopen in the fall? What changes are necessary to support students, staff, and faculty on campus throughout a pandemic? Transformative change has distinct challenges, regardless of […]