Zoom Ventures Far Beyond Video Calls
Insights from Zoomtopia 23 Most institutions use Zoom for video in some fashion, whether via a full enterprise license, decentralized individual licenses, or the free version. Zoom has become synonymous with hybrid classes and work, but if you aren’t thinking about how Zoom can meet institutional needs beyond virtual meetings, you should be. Zoom has […]
Strategies for Overcoming IT Hiring Challenges
As the Director of Enterprise Software Systems at Montgomery County Community College in Pennsylvania, Mary Beaver is a paragon of success in building and retaining a high-performing IT team. In fact, the CRM system she and her team of MCCC alumni built won Tambellini Group’s 2023 Innovative Technology Team Award. Listen in as Mary takes […]
Five Things Higher Ed Leaders Should Know About CRMs
In the last decade, constituent relationship management (CRM) has grown exponentially in both capability and user adoption across higher education. The market is progressing from primarily departmental to enterprise CRM, which requires deeper forethought for institutions, especially during selection and implementation. Higher education leaders considering a shift in their campus CRM strategy should keep the […]
Redefining Work Roles and What’s Important, Part 2
It is no longer possible to deliver documents by campus mail, to walk them over to another office and drop them in a colleague’s inbox, or to assemble packets of information and courier them to their destination. It is no longer possible to sign contracts in person, with or without a notary witness. Yet, it […]
