Five Things Higher Ed Leaders Should Know About CRMs 

Top of Mind: Five Things Higher Ed Leaders Should Know About CRMs

In the last decade, constituent relationship management (CRM) has grown exponentially in both capability and user adoption across higher education. The market is progressing from primarily departmental to enterprise CRM, which requires deeper forethought for institutions, especially during selection and implementation. Higher education leaders considering a shift in their campus CRM strategy should keep the […]

Redefining Work Roles and What’s Important, Part 2

Top of MInd: Newsworthy for Higher Ed

It is no longer possible to deliver documents by campus mail, to walk them over to another office and drop them in a colleague’s inbox, or to assemble packets of information and courier them to their destination. It is no longer possible to sign contracts in person, with or without a notary witness. Yet, it […]