The First “Digital Only” Admissions Cycle (Part 2)

Part 2: Finding and Filling the “Top of the Funnel” All but the most elite and well-resourced institutions of higher education have long been facing strong competitive pressures, and enrollment is not immune. In part 1 of this four-part blog series, I outlined how demographic trends, skepticism about the value of a postsecondary degree, and […]
Letting Go of Lecture Capture

When Teaching and Technology Evolve, the Naming Conventions Must Too “What’s in a name? That which we call a rose, by any other name would smell as sweet.” —William Shakespeare, Romeo and Juliet Shakespeare notwithstanding, we know that names matter. Research indicates that a person’s name can influence life choices, career success, and possibly physical […]
Enterprise CRM for Higher Education: Part 1 – Architecture

While most institutions have invested in at least one departmental CRM solution, higher education is seeing a growing trend of institutions taking a more holistic approach and deploying CRM applications across enterprises. This movement is gaining momentum as the demand for higher education to optimize its relationships and engagement with its constituents continues to increase, […]
Predictions for Higher Ed Technology in 2021

Vicki Tambellini, President and CEO of the Tambellini Group, speaks with Katelyn Ilkani about the current state of higher education and what to expect in the coming year. Tambellini discusses the high-stress environment in which many of us find ourselves as a result of the pandemic and how it is affecting the workplace and decisions […]
AWS re:Invent Showcases the Pace of Cloud Innovation

AWS re:Invent 2020 was quite the show. As an all-virtual experience, AWS showed that it understands how to bring its speakers, especially its most senior leaders, to a virtual forum packed with the detail of what makes AWS special. As the industry leader in cloud platforms, it’s clear that AWS intends to keep that position, […]
Adopting Recruitment and Admissions Solutions

Introduction Over the past ten years, there has been significant interest and growth in the adoption of best-of-breed recruitment and admissions (R&A) solutions to augment standard student system functionality. There is also a growing expectation that the constituent relationship management (CRM) that is inherent to R&A solutions should extend into other areas of the student […]
The First “Digital Only” Admissions Cycle

Part 1: Early Hurdles and Predictions In my former career as a journalist reporting on college admissions trends, I learned early that enrollment management directors are a breed of academic professionals who are enamored with technology and know how to use it. They have a well-deserved reputation for being early and eager adopters of apps, […]
The Evolution of Electronic Payments

Electronic payment solutions are not new, as vendors have offered them in various iterations for more than 25 years. The bursar’s office was one of the first functional areas to provide electronic payments to make it easier for students and families to pay tuition and fees. Vendors expanded their solutions to include payment plans and […]
Hybrid Is Not the New Normal

This winter, I’ve been struck by how often I’ve heard that “hybrid is the new normal” for higher education.[1] EdTech vendor briefings are a common source, typically in the context of new or improved synchronous learning technology. Industry tends to define hybrid more broadly than institutions to include formal and informal combinations of asynchronous, synchronous, […]
Process Automation in Higher Ed: Hype or Reality?

Hype. Whether scrolling through Twitter, LinkedIn, or your email, you cannot escape the hype around low code and robotic process automation (RPA). So, as you hear the hype, you may be inclined to read a little, then continue to scroll past it, given everything else on your plate. We’ve always dealt with the latest hyped […]