The Golden Years Are Over: Higher Education’s Rude Awakening

For decades, higher education institutions operated under a powerful illusion: that prestige, tradition, and physical presence alone were enough to guarantee enrollment, funding, and influence. It was a time when the phrase “if you build it, they will come” wasn’t just a hopeful mantra, it was a reliable business model. But that era is over. […]
The 2025 Salesforce Education Summit: A Comprehensive Overview

The 2025 Salesforce Education Summit, held at McCormick Place in Chicago from March 10–12, was a landmark event for education professionals and technology enthusiasts alike. This year’s summit brought together over 1,800 education innovators to explore the latest advancements in educational technology, and to network with peers. Highlights from the Summit One of the most […]
Micro-Credentials vs. The College Degree: The Case for “And” Instead of “Or”

As I study higher education and pay attention to the news media, I’ve been intrigued by comparisons of what some might consider two competing products: the micro-credential and the college degree. Popular narratives could lead some to believe that they’re competing for the future of postsecondary education, and it’s easy to get caught up in […]
Cambridge Analytica and the University of Cambridge

In his recent testimony before the U.S. Congress, Facebook CEO Marc Zuckerberg intimated that the University of Cambridge carried some blame for the Cambridge Analytica blunder. As he told New York congressman Eliot Engel (D): “So we need to understand whether there is something bad going on at the University of Cambridge overall that will […]
Integrations—For CIOs, CFOs, and other CxOs

Integration—such a techy topic! Is it as simple as “those systems should talk to each other”? Of course not—but the ideas behind it are not as mystifying as they might seem. The concept and operations are as critical to your business as the complexities of internet marketing and social media. As enterprise-class systems move to […]
The Case for SIS Prudence and Balanced Expectations

Getting the Most from Campus Technology It has been about 20 years since the heyday of campus leaders getting excited about student information systems (SIS) on campus. Over this same period of time, enrollments reached their peak, leveled out, and even dropped off this past year for about 70 percent of all campuses. When the […]