5 Key Salesforce Trends for Higher Education

Top of Mind: 5 Key Salesforce Trends for Higher Education

Salesforce held its 10th annual Education Summit in mid-April 2022. While the event was virtual for the third consecutive year, it was packed with exciting innovations specifically designed for higher education. The Education Cloud, the heart of the Salesforce platform, is the foundation for these innovations, including purpose-built development and solutions—many of which leverage recently […]

Microcredentials as Catalysts for Change

Top of Mind: Microcredentials as Catalysts for Change

As I have stated elsewhere, I like to think of myself as something of a skeptic. The healthy skepticism I aim to practice is governed by years of academic training and research and informed by years of professional experience in higher education information technology. Skepticism avoids the pitfalls of black-and-white thinking that technology will either […]

The Futures of Continuing Education

Top of Mind: The Futures of Continuing Education

Continuing education is experiencing something of a renaissance. In the years immediately preceding the pandemic, continuing education programs were already seeing significant growth as corporate demand for workforce training, certifications, skills development, and specialization increased. Although higher education enrollments experienced significant declines, especially among community colleges, interest in and demand for continuing education did not […]

From AI to DEI: Top Takeaways from ASU+GSV

Top of Mind: ASU+GSV Virtual Summit

If you haven’t attended the ASU+GSV Summit before, it is an experience not to be missed. A joint endeavor between Arizona State University (ASU) and Global Silicon Valley (GSV) Ventures, its “high tech meets education industry” focus brings thousands of innovative educators and EdTech entrepreneurs together each year to talk about “society’s greatest challenge: ensuring […]

Student Success, Continuing Education, and the Changing Landscape of Higher Education

Top of Mind: Student Success, Continuing Education, and the Changing Landscape of Higher Education

As institutions focus on lifelong learning and as employers focus on retooling their workforce, there is a need to reimagine the methods they use to connect students throughout their life—from first contact with an institution until retirement and beyond—to meet their ongoing educational requirements. The changes are driven by students, institutional goals, and businesses that […]

Expanding the Definition of Technology and Student Success

Top of Mind: Expanding the Definition of Technology and Student Success

Student success is to the beginning of this decade what MOOCs were to the beginning of the last one. Talk about student success is inescapable. Legislators, regulatory bodies, journalists, education institutions, technology providers—everyone is talking about student success. There’s no question that student success is also top of mind for higher education technology professionals. Two […]

Artificial Intelligence: Transforming the Nature of Work, Learning, and Learning to Work

It’s hard to make a case for the “sudden” development of something that has been a formal topic of research for more than 60 years. Attending presentations on Artificial Intelligence (AI) at three recent conferences and following that up with extensive reading does, however, suggest that all of us engaged in teaching-training-learning need to be […]