SAP Sapphire Touts AI and Green Ledger
On May 16 and 17, I attended the 2023 SAP Sapphire conference virtually. Held in person in Orlando, the conference and analyst sessions were very focused on two strategic areas of focus for SAP: artificial intelligence (AI) and SAP’s Green Ledger, which allows organizations to account for ESG (environmental, social, and governance) goals through increasingly […]
Strategies for Overcoming IT Hiring Challenges
As the Director of Enterprise Software Systems at Montgomery County Community College in Pennsylvania, Mary Beaver is a paragon of success in building and retaining a high-performing IT team. In fact, the CRM system she and her team of MCCC alumni built won Tambellini Group’s 2023 Innovative Technology Team Award. Listen in as Mary takes […]
Student Analytics: Focusing on a Critical Issue as a Catalyst for Creating a Data Culture
Institutions have been using terms such as “data driven” and “data informed” with regard to decision making for decades, but, as Tambellini research noted in a recent blog post, the issue of poor data hygiene impedes any meaningful progress for many institutions. So, while many aspire to create a data-informed culture, significantly fewer have the […]
The Unfulfilled Promise of CRM: A One-of-a-Kind Event
On Wednesday, November 16, Tambellini Group hosted a one-of-a-kind event for institutions and organizations interested in CRM (constituent relationship management) in higher education. Tambellini’s Higher Education Summit: CRM Systems brought together top strategic executives from Microsoft, Salesforce, and Technolutions for a candid discussion among competing solution providers and market leaders. Panelists for the event included The […]
Enterprise CRM for Higher Education: Part 1 – Architecture
While most institutions have invested in at least one departmental CRM solution, higher education is seeing a growing trend of institutions taking a more holistic approach and deploying CRM applications across enterprises. This movement is gaining momentum as the demand for higher education to optimize its relationships and engagement with its constituents continues to increase, […]
