The Use of ChatGPT in Higher Education Advancement
ChatGPT buzz has recently extended to advancement with debates about the pros and cons of using the public chatbot to support higher education advancement efforts. As many of you already know, ChatGPT, launched by OpenAI, leverages a machine language learning model to converse with humans, answer complex questions, and even write content and application code. […]
How CIOs Can Build Dynamic Duos with CFOs: An interview with Hampton Shive, Strategic Advisor
Higher education CIOs know that the long-term success of any institution-wide technology project depends on their effectiveness in building a broad coalition of support across a vast array of leaders and stakeholders with diverse needs and goals. Depending on the focus of any technology initiative, CIOs will understandably need to prioritize garnering buy-in from the […]
Financial Aid Needs More IT Support
It is no secret that financial aid is foundational to the relationship between an institution and students. Financial aid packages are one of the core factors that students and families use when deciding where to enroll. In today’s increasingly competitive enrollment environment, institutions face even more pressure to elevate the student financial aid experience and […]
#DearVendor: Those Cold Calls, Though
A couple of weeks ago, I had plans to write about cold calls as my next #DearVendor post. Then COVID-19 hit and those plans—and seemingly all plans—flew right out the window. So I turned my attention instead to writing about how technology companies could best support their higher education constituents during this unprecedented time (see […]
The Art of Onboarding
According to a 2017 survey by Korn Ferry, the average tenure for a CIO across industries is roughly four years. It’s no surprise then that, given my twelve years as a CIO, I am entering my fourth institution of higher ed. I’m clearly a walking statistic (ahead of the curve even!) and feel pretty confident […]
Augsburg University and Luther Seminary: Approaching Three Years of IT Shared Services
Background In 2016, the presidents of Augsburg University and Luther Seminary decided to start exploring shared services, because, as President Paul Pribbenow wrote to the Augsburg campus, “through rethinking and improving our operations, we will be able to deliver on our distinct missions and allow both schools to provide exceptional teaching and learning for our […]
One Exec’s Secrets to Attract and Retain Top IT Talent
All companies, not just higher education institutions, are challenged with hiring and retaining top talent. The unemployment rate is hovering around a low four percent. So, not only are colleges and universities facing a tight candidate pool, they are hard pressed to compensate them like the private sector can. Shady Azzam-Gomez, Vice President for Information […]