#DearVendor: Those Cold Calls, Though

Top of MInd: Newsworthy for Higher Ed

A couple of weeks ago, I had plans to write about cold calls as my next #DearVendor post. Then COVID-19 hit and those plans—and seemingly all plans—flew right out the window. So I turned my attention instead to writing about how technology companies could best support their higher education constituents during this unprecedented time (see […]

The Art of Onboarding

Top of Mind: The Art of Onboarding

According to a 2017 survey by Korn Ferry, the average tenure for a CIO across industries is roughly four years. It’s no surprise then that, given my twelve years as a CIO, I am entering my fourth institution of higher ed. I’m clearly a walking statistic (ahead of the curve even!) and feel pretty confident […]

Augsburg University and Luther Seminary: Approaching Three Years of IT Shared Services

Top of Mind: Approaching Three Years of IT Shared Services

Background In 2016, the presidents of Augsburg University and Luther Seminary decided to start exploring shared services, because, as President Paul Pribbenow wrote to the Augsburg campus, “through rethinking and improving our operations, we will be able to deliver on our distinct missions and allow both schools to provide exceptional teaching and learning for our […]

One Exec’s Secrets to Attract and Retain Top IT Talent

All companies, not just higher education institutions, are challenged with hiring and retaining top talent. The unemployment rate is hovering around a low four percent. So, not only are colleges and universities facing a tight candidate pool, they are hard pressed to compensate them like the private sector can. Shady Azzam-Gomez, Vice President for Information […]