The Human Element of AI—A Key Obstacle to Adoption
A primary obstacle to artificial intelligence (AI) adoption is not the availability of the technology but rather the human aspect of it. To realize AI’s potential, people need to understand, accept, trust, and embrace it as an extension of their work and processes. With the relative newness of the technology and its rate of product […]
Process Automation in Higher Ed: Hype or Reality?
Hype. Whether scrolling through Twitter, LinkedIn, or your email, you cannot escape the hype around low code and robotic process automation (RPA). So, as you hear the hype, you may be inclined to read a little, then continue to scroll past it, given everything else on your plate. We’ve always dealt with the latest hyped […]
Four Technologies Higher Ed Apps Leaders Should be Investing in for 2021
So, 2020 did not go as we expected—in really any facet of our personal or professional lives. Our plans were derailed, so planning for 2021 is even more daunting than our normal annual planning. Should we just extend our 2020 plans? Or start over with what we’ve learned this year? What can we expect to […]
Artificial Intelligence for Enrollment Management
Do you want to fish in a wading pool or a deep-water lake? Many higher education CIOs have been busy maintaining the SIS and CRM systems so vital to recruitment and enrollment and, therefore, have not had time to evaluate artificial intelligence (AI), blockchain, machine learning, chatbot, and robotic process automation (RPA) methodologies, which have […]