Shining Through the Fog: People and Purpose in Higher Education
After a wonderful holiday spent with family, I was making a 200-mile trip home from South Texas. The typical night drive shifted unexpectedly, and I was then navigating through dense fog—a holiday trip experience few would forget. Imagine the dark night with dense fog. You inch forward, unsure of what lies ahead, unable to see […]
Agility and Resilience in Higher Education
As we enter 2025, I’ve been thinking about all of the conversations I’ve had with institutional leaders this year and listening for what’s next. The reality is that higher education institutions face numerous challenges that require them to be both agile and resilient. Enrollment shifts, increased costs, declining budgets, and diminished public trust are just […]
A Cautionary Tale for Higher Education Leaders: Lessons from the AllHere Fraud Case
In a recent high-profile case, the founder of an education technology startup, AllHere, which developed an AI chatbot for the Los Angeles Unified School District (LAUSD), has been charged with defrauding investors. The company is now in Chapter 7 bankruptcy. LAUSD proudly publicized its new chatbot developed in collaboration with AllHere, “Ed,” as a groundbreaking […]
Unlocking Success: The Power of Student Portals in Higher Education
In today’s digital age, the role of easily accessible technology for students in education has become increasingly significant. One such advancement that has transformed the higher education technology landscape is the development of student portals. The importance of student portals in higher education cannot be overstated, as they play a crucial role in enhancing the overall […]
The Increasing Importance of AI in Scientific Research: A Reflection on the 2024 Physics and Chemistry Nobel Prizes
AI: A Central tool in Scientific Discovery Artificial intelligence (AI) is no longer a distant frontier for future technology but an important tool driving scientific discovery today. This year’s Nobel Prizes in Physics and Chemistry stand as powerful testaments to the growing influence of AI, not just as a tool but as an enabler of […]
AI Agents: The 3rd Wave of AI?
If 2023 was the year of generative AI, 2024 is shaping up to be the year of AI agents. Microsoft, Google, Oracle, Workday, HubSpot, Salesforce (as previously covered), and more have launched AI agent products into the market. Even more will follow their lead. But what exactly are AI agents, why is there so much attention […]
Workday Rising 2024: Workday Illuminate and Innovations to Watch
Workday Rising 2024 delivered a wealth of insights, showcasing the company’s commitment to product innovation with its AI-powered solutions branded as Workday Illuminate. The conference also highlighted the company’s continued development on Workday Student and its other core products. Meanwhile, Workday’s Salesforce partnership is opening new data management and analytics possibilities for Workday customers. Workday […]
Salesforce Introduces Agentforce at Dreamforce
At this year’s Dreamforce, Salesforce introduced a game-changing AI-powered capability known as Agentforce, positioning it as the “3rd wave of AI.” Designed to enhance workforce productivity and deliver streamlined business outcomes, Agentforce integrates seamlessly across the Salesforce ecosystem, leveraging data, automation, and trusted AI. This innovation is poised to address key workforce challenges, such as […]
Untapped Potential: 3 Lesser-Known AI Use Cases in Higher Education
Is there untapped potential to use AI at your college or university? While the most well-known applications of AI in higher education include administrative functions, recruitment, admissions, student services, and teaching and learning, there are lesser-known applications that hold immense potential to transform the higher education landscape. This blog post will highlight three lesser-known use […]
7 FAQs About AI Chatbots for Colleges and Universities
When it comes to AI chatbots, colleges and universities generally fall into one of two categories: those that already have a chatbot but might not be leveraging the solution’s full capabilities, and those that are exploring the possibility of implementing a chatbot to experiment with AI, especially generative AI. With the rapidly evolving AI chatbot […]
