We Keep Rebuilding the Engine While the Driver’s Seat Is on Fire
Higher education has spent the last decade focusing heavily on technology modernization. But modernization and experience are not the same thing. Walk into any strategic planning session at a university, and you’ll hear the same conversation: ERP modernization, cloud migration, system consolidation, and digital transformation roadmaps. You’ll hear about tens of millions of dollars, multi-year […]
Is a COVID-19 Pivot Needed in Higher Education (and For Those Who Serve It)?
I’ve spent a lot of time over the last few weeks thinking about what, if any, long-term impact the COVID-19 experience will have on our lives and expectations, broadly, and on higher education, specifically. I suspect many of us have. How long will this pandemic continue? Will we return to ‘normal’ at some point, or […]
Embedded Academic Technologists Boost Satisfaction Among Faculty and Students
I recently experienced a surge of enormous pride in my team after the results of the benchmarking data from the EDUCAUSE Center for Analysis and Research’s 2019 study of Faculty and Students began to sink in. The satisfaction data that Loyola Marymount University’s faculty had indicated about Information Technology Services’ educational and research technology services, […]
