Jess Thomas

Areas of Expertise:

  • Business process assessments and redesign
  • Change management
  • Cloud readiness
  • Communications
  • Financial aid
  • Student information systems
  • Training

How Jessica Helps
Tambellini Members:

  • She advises clients on strategic change management activities that will enable the successful adoption of new systems, goals, and culture.
  • She produces research and other publications to support strategic decision-making in the higher education community.
  • She provides institutions with guidance on how to develop a plan to modernize technology where necessary.
Jess Thomas

Jessica M. Thomas

Senior Analyst

Roles and Responsibilities

As a senior analyst, Jessica M. Thomas uses her wide range of higher education and technology experience to empower campus leaders to reach their institution’s enrollment management, student journey, and technological goals. Specifically, she assists higher education clients in identifying opportunities to improve the student experience, compliance, operations, and decision making, all with a change management lens. Jessica’s research initiatives focus on change management in the higher education landscape and technologies that enable student success. 

Professional Background

Jessica is dynamic, results-oriented partner and higher education professional respected for almost 20 years in the industry. She is motivated by improving the student journey, empowering teams, and creating effective processes through the design and delivery of systems and solutions for higher education industry leaders. Before joining Tambellini Group, Jessica served the higher education industry as a senior manager at Accenture, worked in the higher education sector at Deloitte, and served as a solutions architect with Ellucian. She started her higher education journey as a work-study student and advanced to hold a position as an executive director of financial aid prior to shifting to serving multiple and various types of institutions as a consultant. Her higher education experience spans enrollment management, finance, and human resources, including deep experience with system implementations and change management.

Education & Certifications

  • BBA, Business Management, Texas A&M University–Corpus Christi

Most Recent Research & Resources:

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