Cal State Upgrades Integration Infrastructure with Boomi
Why Read This Research As the nation’s largest public, four-year university, the California State University (CSU) is California’s most significant producer of bachelor’s degrees and drives California’s economy in several industries. In 2018, although in need of a better-equipped student system, the institution made the decision to delay the selection when no options on the […]
Neumann University Leverages SharePoint to Modernize Its Internal and External Portal
Why Read This Research During the time technology modernization was transpiring at Neumann University, COVID-19 hit, spiraling potential plans, and limiting any opportunities with other vendors. Thinking outside-the-box, IT leaders at Neumann chose a path most overlook—to use the tools that were already in place from its current vendor, Microsoft, to their fullest capabilities. Read […]
Ocelot’s Chatbot Supports County College of Morris in Assisting Students
Why Read This Research County College of Morris (CCM) staff were consumed with responding to phone inquiries from students seeking general information that was often available online. Financial aid was one of the main topics that generated student questions and kept the Office of Student Financial Aid staff constantly on the phone during peak periods. […]
UC San Francisco Finds the Right IAM Solution in Hitachi ID Systems
Why Read This Research In 2013, the University of California System decided to replace its legacy mainframe payroll platform, which also managed identities and had been used by all the UC campuses for over 30 years. With a phased approach, UC San Francisco began its IAM provider search in late 2017. One of UCSF’s requirements […]
Mendix Provides Brigham Young University with Consistent Application Development and Administration
Why Read This Research This case study illustrates how Mendix’s low-code development platform has helped Brigham Young University (BYU) better manage its applications. Prior to 2019, developers at BYU used a variety of programming languages and methods to build applications, an approach that resulted in inconsistent user experiences across the university’s websites and services. Learn […]
Wofford College Gains Efficiency and Reduces Costs by Expanding to Technolutions Slate for Advancement
Why Read This Research By expanding to Technolutions Slate for Advancement, Wofford College has configured its advancement system to meet specific needs and add research data and planned giving functionality. The college reports that Slate’s flexibility provides a high level of control in aligning the system with business processes and workflows. Since deploying Slate, the […]
Arcadia University and Lingk Deploy an Enterprise Approach to Salesforce CRM
Why Read This Research In summer 2019, Arcadia was planning to replace its aging CRM with a modern platform. With a strategy in mind, Arcadia chose to deploy the Salesforce Education Data Architecture (EDA) and enlisted the assistance of a Salesforce implementation partner. When Arcadia’s services contract ended with its implementation partner, the team had […]
How StarRez Brought Efficiency to Worcester Polytechnic Institute
Why Read This Research Before deploying StarRez in 2013, Worcester Polytechnic’s processes for supporting student housing and related services were time-consuming for both staff and students. Residential Services staff spent considerable time manually entering student housing and meal selections into their existing system and generating billing charges from that system. Housing staff used three different […]
How the University of Rochester Initiated a Data Governance Plan
Why Read This Research The University of Rochester had a decentralized approach to managing its data. Data originated from multiple platforms and was stored in multiple platforms. Each domain of institutional data was often only accessed by the department working with the platform housing the data set. In the summer of 2018, committed to prioritizing […]
