2023 Practice Guide: Application Migration to the Cloud
Why Read This Research The need for cloud services in higher education institutions continues to increase. Institutions continue to move major administrative systems from on-premises to the cloud, and most institutions will likely be forced to make a transformative change in the next decade. The information in this guide supports institutions’ cloud migration journey by […]
2023 Practice Guide: Maximizing Value of Business Intelligence and Analytics
Why Read This Research The business intelligence and analytics market is changing fast, and institutions are trying to keep up. Many institutions have struggled with meeting their administrative reporting and analytics needs for many years. As the market continues to grow, institutions should consider their overall data management plan and implementation of data governance. This […]
2023 Practice Guide: Maturing Identity and Access Management
Why Read This Research With the increase in ransomware activity, it is clear that higher education is facing several issues that are causing increased activity and complexity in the identity access management (IAM) and identity governance and administration (IGA) space. IAM and IGA solutions are at the core of every institution, controlling access to systems, […]
2022 Practice Guide: Leveraging Student Analytics
Why Read This Research With the decline of the US birthrate and the aftermath of COVID-19, institutions are prioritizing retention and student success and leveraging student analytics to make data-informed decisions more than ever. Student analytics providers are maturing their products and aligning with institutional concerns to address enrollment yield, financial aid optimization, student retention, […]
2022 Field Guide: Advancement CRM
Why Read This Research The number of institutions migrating their legacy advancement systems to modern Advancement CRM solutions has increased over the last several years. Transitioning from standalone application adoption to a more holistic, enterprise-wide approach, the popularity of modern advancement CRM solution selection is expected to continue. Readers will find that these leading advancement […]
2022 Field Guide: CRM
Why Read This Research Over the last decade, the US higher education CRM market has undergone a significant transformation. As deployment options and solutions continue to mature, institutions realize the success CRM platforms bring to multiple campus departments. In addition to looking at the state of the CRM higher education market, this field guide defines […]
2022 Field Guide: iPaaS
Why Read This Research Although still immature, the integration platform as a service (iPaaS) market is quickly emerging due to the popularity of SaaS applications. With many institutions still looking to choose modern technology solutions, campus leaders are finding iPaaS tools are providing significant savings in integration development and operations costs. With iPaaS integration expected […]
2022 Practice Guide: Managing Continuing Education Programs
Why Read This Research Continuing education has been a part of the US higher education landscape for over 100 years. As a result of changing demographics, consumer demand, and the acceptance of remote instruction, institutions are beginning to rethink their approach towards continuing education and tap into the market—some for the very first time. In […]
2022 Practice Guide: Managing AI Chatbots
Why Read This Research Communication practices in higher education have shifted dramatically. Communications have gone from the traditional mailing, phone calls, and in-person events to email, text messages, and virtual events. At the root of this transition is technology. As the digital landscape grows, institutions seek to increase personalized messaging to stay top of mind […]
2022 Trend Guide: Video Learning
Why Read This Research It is widely known that COVID-19 accelerated specific higher education trends—video technologies to support teaching and learning being one of the biggest. Over the last few years, the academic landscape has been video dominant, and although institutions are back in the classroom, the future of teaching and learning continues to evolve […]
