The Vicious Fractal of Complacency: When Leadership Trades Agency for Comfort

the intricate beauty of romanesco cauliflower

Complacency is one of those words we think we understand immediately—usually as a character flaw. It conjures images of laziness, low standards, or people who simply don’t care. But in the real world, complacency is rarely that simple. More often, it’s what happens when friction becomes familiar. When complexity becomes “normal.” When the path of […]

Enterprise Planning—Take the Reins

illustration of Enterprise Planning

Most institutions and their vendors are still framing technology conversations around transactions, analytics, and user experience: better HR, cleaner financial reporting, faster close, fewer manual touches. That work matters, but it is not the operating capability that will differentiate institutions in our current climate of volatility as a constant. Over the next five years, the […]

Bhusri Returns as CEO: Can Workday Accelerate Innovation Pace?

Bhusri Returns as Workday CEO

Workday reset its leadership model. On February 9, 2026, Workday announced that co-founder and executive chair Aneel Bhusri is returning as CEO, effective immediately, replacing Carl Eschenbach, who stepped down the same day. This is the third act in the following timeline: During this time, Aneel was still very present as the board chair with […]

Making Platform Capabilities Central to Modernization Decisions

Illustration of a central software platform connected to HCM, Student, Finance, AI, Extensibility, data, and integrations

Modern cloud administrative solutions, including finance, HCM, and student, have delivered one clear set of outcomes: standardized, configurable processes where customers cannot customize the core application. That’s real progress, based on the critical weakness of legacy on-premises solutions —expensive customization and the need for massively disruptive upgrades. But it also created a very different data […]

Your AI Isn’t a Tool. It’s an Intern.

Businesswoman looks at data on transparent screen and manages AI as an intern

For the last few years, professionals have asked if AI would take their jobs. Now, in early 2026, we are seeing the first clear signals. While the long-term future of work remains unwritten, current data suggests that for now, AI is not replacing most roles. Instead, it is fundamentally transforming them. The right question to […]

Reimagining ERP Starts by Letting Go of the Past

Reimagining ERP Starts by Letting Go of the Past

Stop Replacing Systems. Start Reimagining Outcomes. In many ERP replacement initiatives across higher education, institutions say they want reimagination. But what often shows up in practice is something else entirely: a deep, almost gravitational pull toward requirements. Pages and pages of requirements. Detailed mappings of legacy processes. Endless conversations about how the old system worked […]

Design Principles: The Missing Link Between Strategy and Technology in Higher Ed

illustration of college campus with icons positioned above

Most institutions don’t fail because they picked the “wrong” system. They struggle because the technology decisions made along the way are not anchored in shared, strategic guardrails. That is the role of design principles. Design principles are short, durable statements that describe how your institution will make technology decisions across selection, implementation, and operations. When […]

From Anxiety to Action: Your 90-Day AI Upskilling Roadmap

A significant gap is opening between those who can leverage AI and those who can’t. This guide is a practical roadmap to ensure you’re on the right side of that divide. Why This Matters (And Why It’s Not All Doom) Over the past year, I’ve had countless conversations with colleagues and clients who are excited […]

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