What Advancement Leadership and CIOs Should Know About Modern Advancement CRM Systems

Top of Mind: What Advancement Leadership and CIOs Should Know About Modern Advancement CRM Systems

A tremendous number of higher education institutions have upgraded their advancement CRMs in the last two years, migrating away from legacy systems of 20 or more years. A key factor precipitating this flux of activity is that several widely used legacy advancement systems have been sunset. Another even more causative factor is the inability of […]

Five Things Higher Ed Leaders Should Know About CRMs 

Top of Mind: Five Things Higher Ed Leaders Should Know About CRMs

In the last decade, constituent relationship management (CRM) has grown exponentially in both capability and user adoption across higher education. The market is progressing from primarily departmental to enterprise CRM, which requires deeper forethought for institutions, especially during selection and implementation. Higher education leaders considering a shift in their campus CRM strategy should keep the […]

The Top 20 (x3) Tambellini Resources from 2021

Top of Mind: The Top 20 (x3) Tambellini Resources from 2021

Each year, Tambellini Group delivers expert research and resources relevant to CIOs and IT leaders in higher education. As 2021 comes to an end, Tambellini Group is grateful for another successful year. However, success would not be possible without you, our members. With current and prospective members in mind, we’ve highlighted our top 20 resources […]

The Jazz Musician as CIO: Creativity in IT Leadership

Top of Mind Podcast: The Jazz Musician as CIO

“Whether it’s at NASA or a university system level job, a CIO wants to be able to expand the scope of our technology and systems to impact the largest number of people.” In this month’s Top of Mind Podcast, host Jazz musician and CIO for the Georgia Tech Foundation, Dwight Dozier, joins the Top of […]

Making the Case Webinar: Enterprise CRM

Enterprise CRM Featured Image

Higher education institutions are looking to Enterprise CRM systems to solve horizontal issues, such as marketing, engagement, communications, and service. Tambellini research shows that over the last 12-18 months, institutions are increasing their emphasis on student engagement, service, and marketing, to drive immediate value through consistent business models and holistic user experiences. Join Tambellini’s Mary […]

Enterprise CRM: Should I Care?

Top of Mind: Enterprise CRM — Should I Care?

Summary In higher education, CRM technology has traditionally been scattered across multiple functional areas for multiple purposes. For a few institutions, looking at CRM more holistically has become an imperative. Why? Should you take this approach? It is not right for every campus, as it can cause unnecessary complications. But for some institutions, the alignment […]

Vicki Tambellini Reflects on 2019 and Looks Ahead to the New Year

Top of Mind Podcast: Vicki Tambellini Reflects on 2019 and Looks Ahead to the New Year

The Tambellini Group’s President and CEO Vicki Tambellini talks about unforeseen higher education trends in 2019, predictions that came true, and what surprised her in 2019. She also makes predictions for higher education technology in 2020. Highlights include: The number of major projects put on hold by higher education institutions in 2019 Higher education’s adoption […]

My Top 10 Takeaways from EDUCAUSE 2019

Top of Mind: Top 10 Takeaways from EDUCAUSE 2019

The Tambellini Group was in Chicago last week at the annual EDUCAUSE conference. It was such a pleasure to meet with current and prospective Tambellini members. The air was energized and the conversations lively. There were some consistent themes and messages throughout the conference, and I came away with some valuable insights.  Most institutions with […]

Merging Career Services and Advancement

Top of Mind Podcast: Merging Career Services and Advancement

By combining career services and advancement, Northampton Community College has created a community of student, alumni, and employers that better facilitates engagement, relationship building, and outreach. Modeling itself after the four-year model, hear from Northampton’s Sharon Beales, Vice President of Institutional Advancement, and Dr. Deb Noble Burak, Associate Vice President and CIO, as they discuss […]