How Providers and Analysts Should Work Together
Institutions are often curious about how we work with solution and service providers, and those providers are also interested in learning how to best engage with analyst firms like the Tambellini Group. To help demystify the process for both parties, I recently explained key aspects of the dynamic vendor-analyst relationship as a contributor to the […]
Zoom Ventures Far Beyond Video Calls
Insights from Zoomtopia 23 Most institutions use Zoom for video in some fashion, whether via a full enterprise license, decentralized individual licenses, or the free version. Zoom has become synonymous with hybrid classes and work, but if you aren’t thinking about how Zoom can meet institutional needs beyond virtual meetings, you should be. Zoom has […]
What Advancement Leadership and CIOs Should Know About Modern Advancement CRM Systems
Many higher education institutions have selected new advancement CRM solutions in the last two years, migrating away from legacy systems of 20 or more years. A key factor is that several widely used legacy advancement systems have been sunset. Another even more causative factor is the inability of legacy systems to support the needs of […]
Why Is Change So Hard for Higher Education?
I have heard this question for decades. Why can’t higher ed modernize, become more efficient, or run more like a business? It is important to recognize that some of the reasons why change is so difficult in this industry are inherent to higher education’s mission and collaborative and collegial structure. Since the mid-1980s, institutions have […]
Enterprise CRM: Should I Care?
Summary In higher education, CRM technology has traditionally been scattered across multiple functional areas for multiple purposes. For a few institutions, looking at CRM more holistically has become an imperative. Why? Should you take this approach? It is not right for every campus, as it can cause unnecessary complications. But for some institutions, the alignment […]
The First “Digital Only” Admissions Cycle (Part 4)
Part 4: Prioritizing and Personalizing for Interested and Accepted Students For many high school seniors, there’s one rite of passage that is likely to proceed as scheduled: the bulk of college admissions decisions will come in the spring. And spring is coming soon. Part 1 of this blog series focused on the challenges admissions teams […]
IT Campaign Playbook: CIOs Share Tips for a Successful CRM Enterprise Transition
Election day may have come and gone, but political experts will continue to examine and pick apart every candidate’s results to make sense of why their campaigns worked or failed. While higher education technology leaders aren’t elected officials, the most effective ones know that the path to a successful digital transformation begins with a strong […]
Pandemic: Navigating Transformative Change
The year 2020 is like no other we’ve seen in our lifetime. When normality has fallen by the wayside and systemic change is necessary, questions abound. How will campus reopen in the fall? What changes are necessary to support students, staff, and faculty on campus throughout a pandemic? Transformative change has distinct challenges, regardless of […]
Position Yourself Well for Positive Change Management
There are studies about how humans tend to resist change and their various reasons why. It’s prevalent, but not much comfort to any higher education executive whose mission is to make enhancements for the good of the institution, which undoubtedly require change. Jim La Creta of Brandeis University found himself within that very delicate balance. […]
One Exec’s Secrets to Attract and Retain Top IT Talent
All companies, not just higher education institutions, are challenged with hiring and retaining top talent. The unemployment rate is hovering around a low four percent. So, not only are colleges and universities facing a tight candidate pool, they are hard pressed to compensate them like the private sector can. Shady Azzam-Gomez, Vice President for Information […]
