What Advancement Leadership and CIOs Should Know About Modern Advancement CRM Systems

Top of Mind: What Advancement Leadership and CIOs Should Know About Modern Advancement CRM Systems

A tremendous number of higher education institutions have upgraded their advancement CRMs in the last two years, migrating away from legacy systems of 20 or more years. A key factor precipitating this flux of activity is that several widely used legacy advancement systems have been sunset. Another even more causative factor is the inability of […]

Why Is Change So Hard for Higher Education?

Top of Mind: Why Is Change So Hard for Higher Education?

I have heard this question for decades. Why can’t higher ed modernize, become more efficient, or run more like a business? Higher education requires significant change to succeed in the coming decades. However, unlike many other industries, because of its collaborative and collegial structure, significant change cannot usually be mandated. So, it is important to […]

Making the Case Webinar: Enterprise CRM

Enterprise CRM Featured Image

Higher education institutions are looking to Enterprise CRM systems to solve horizontal issues, such as marketing, engagement, communications, and service. Tambellini research shows that over the last 12-18 months, institutions are increasing their emphasis on student engagement, service, and marketing, to drive immediate value through consistent business models and holistic user experiences. Join Tambellini’s Mary […]

Enterprise CRM: Should I Care?

Top of Mind: Enterprise CRM — Should I Care?

Summary In higher education, CRM technology has traditionally been scattered across multiple functional areas for multiple purposes. For a few institutions, looking at CRM more holistically has become an imperative. Why? Should you take this approach? It is not right for every campus, as it can cause unnecessary complications. But for some institutions, the alignment […]

The First “Digital Only” Admissions Cycle (Part 4)

Part 4: Prioritizing and Personalizing for Interested and Accepted Students For many high school seniors, there’s one rite of passage that is likely to proceed as scheduled: the bulk of college admissions decisions will come in the spring. And spring is­­ coming soon. Part 1 of this blog series focused on the challenges admissions teams […]

IT Campaign Playbook: CIOs Share Tips for a Successful CRM Enterprise Transition

Top of Mind: CIOs Share Tips for a Successful CRM Enterprise Transition

Election day may have come and gone, but political experts will continue to examine and pick apart every candidate’s results to make sense of why their campaigns worked or failed. While higher education technology leaders aren’t elected officials, the most effective ones know that the path to a successful digital transformation begins with a strong […]

Pandemic: Navigating Transformative Change

Top of Mind: Navigating Transformative Change

The year 2020 is like no other we’ve seen in our lifetime. When normality has fallen by the wayside and systemic change is necessary, questions abound. How will campus reopen in the fall? What changes are necessary to support students, staff, and faculty on campus throughout a pandemic? Transformative change has distinct challenges, regardless of […]

Position Yourself Well for Positive Change Management

There are studies about how humans tend to resist change and their various reasons why. It’s prevalent, but not much comfort to any higher education executive whose mission is to make enhancements for the good of the institution, which undoubtedly require change. Jim La Creta of Brandeis University found himself within that very delicate balance. […]

One Exec’s Secrets to Attract and Retain Top IT Talent

All companies, not just higher education institutions, are challenged with hiring and retaining top talent. The unemployment rate is hovering around a low four percent. So, not only are colleges and universities facing a tight candidate pool, they are hard pressed to compensate them like the private sector can. Shady Azzam-Gomez, Vice President for Information […]