Enterprise CRM: Should I Care?
Summary In higher education, CRM technology has traditionally been scattered across multiple functional areas for multiple purposes. For a few institutions, looking at CRM more holistically has become an imperative. Why? Should you take this approach? It is not right for every campus, as it can cause unnecessary complications. But for some institutions, the alignment […]
Redefining Work Roles and What’s Important, Part 1
In times of disruption, it is helpful to focus on the goal. For the higher education community, the goals are deeply rooted in teaching, learning, and supporting the community served by the institutions. Although the way we approach these goals has changed rapidly since the start of 2020 and is changing daily, higher education at […]
Merging Career Services and Advancement
By combining career services and advancement, Northampton Community College has created a community of student, alumni, and employers that better facilitates engagement, relationship building, and outreach. Modeling itself after the four-year model, hear from Northampton’s Sharon Beales, Vice President of Institutional Advancement, and Dr. Deb Noble Burak, Associate Vice President and CIO, as they discuss […]