What Advancement Leadership and CIOs Should Know About Modern Advancement CRM Systems

Top of Mind: What Advancement Leadership and CIOs Should Know About Modern Advancement CRM Systems

A tremendous number of higher education institutions have upgraded their advancement CRMs in the last two years, migrating away from legacy systems of 20 or more years. A key factor precipitating this flux of activity is that several widely used legacy advancement systems have been sunset. Another even more causative factor is the inability of […]

What Higher Ed CIOs Should Know About Preferred Names and Pronouns

Top of Mind: What Higher Ed CIOs Should Know About Preferred Names and Pronouns

Preferred name and pronoun use has been on higher education’s radar for a while now, but interest—particularly in technology support—has increased in the last several years.1 Many of today’s students use preferred names exclusively across public and private settings. Although their reasons vary, the practice is closely associated with transitions in gender identity. Gender-neutral pronoun […]

Why Is Change So Hard for Higher Education?

Top of Mind: Why Is Change So Hard for Higher Education?

I have heard this question for decades. Why can’t higher ed modernize, become more efficient, or run more like a business? Higher education requires significant change to succeed in the coming decades. However, unlike many other industries, because of its collaborative and collegial structure, significant change cannot usually be mandated. So, it is important to […]

The New Norm of Institutions Establishing a Virtual Culture

Top of Mind: The New Norm of Institutions Establishing a Virtual Culture

When universities and colleges across the country began reopening their doors, it wasn’t going back that was so uncomfortable for many students. It was differentiating between the option to attend in person or digitally. As a semi-recent college graduate who experienced first-hand both traditional and online schooling, I imagine that many students felt pressured to […]

Change Is Hard: Humanizing Post-COVID Technology Transformation in Higher Education

Top of Mind: Change is Hard

Change is hard. Tambellini analysts hear a version of this statement from almost every higher education institution considering a significant technology change. As a recent Harvard Business Review article pointed out, “At the heart of any radical change in higher education is a willingness by the administration and faculty to embrace new governance, processes, structures, […]

How Higher Ed CIOs Can Support Student Success Initiatives

Top of Mind: How Higher Ed CIOs Can Support Student Success Initiatives

Although many higher education institutions have for years sought to improve student success (increasingly known as student experience), the visible struggle of many students during COVID-19 renewed the urgency around institutions getting it right—right now. More schools are professionalizing advising, creating new student success divisions, and restructuring student and academic affairs to streamline oversight and […]

IT Campaign Playbook: CIOs Share Tips for a Successful CRM Enterprise Transition

Top of Mind: CIOs Share Tips for a Successful CRM Enterprise Transition

Election day may have come and gone, but political experts will continue to examine and pick apart every candidate’s results to make sense of why their campaigns worked or failed. While higher education technology leaders aren’t elected officials, the most effective ones know that the path to a successful digital transformation begins with a strong […]

Collaborating in a Changing IT Environment

Top of Mind Podcast: Collaborating in a Changing IT Environment

Smith College is in the early stages of a multi-year plan to transform its overall technology. Collaboration is more critical than ever in its changing IT environment, according to Samantha Earp, Vice President for IT and CIO.  Earp is also the 2019 Tambellini CIO Award winner. This podcast is a great opportunity to hear her […]