Salesforce Introduces Agentforce at Dreamforce

Dreamforce 2024

At this year’s Dreamforce, Salesforce introduced a game-changing AI-powered capability known as Agentforce, positioning it as the “3rd wave of AI.” Designed to enhance workforce productivity and deliver streamlined business outcomes, Agentforce integrates seamlessly across the Salesforce ecosystem, leveraging data, automation, and trusted AI. This innovation is poised to address key workforce challenges, such as […]

Impact of the Salesforce Acquisition of Slack

Top of Mind: Impact of the Salesforce Acquisition of Slack

In December 2020, Salesforce announced the multibillion-dollar acquisition of Slack. At the time, few details were released regarding how the two companies would operate or the potential impacts of the merger. Roughly seven months later, the acquisition is complete, and the future landscape is more evident. Current State When Salesforce announced the completion of the […]

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