Rebuilding Student-Institution Trust after Online Proctoring

When higher education shut down due to COVID-19 in spring 2020, the capacity to provide quality remote instruction varied widely within and across institutions. Diverse and complex social, economic, and physical factors made the transition to distance learning easier for some students than for others. Not surprisingly, tensions between displaced students and their institutions emerged […]
The Iron Triangle of Ed-Tech

Last week, I had the privilege to participate in a panel discussion at the 23rd International Conference of the SAP Higher Education and Research User Group. Joined by Jose Escamilla (Tecnologico de Monterrey), Malcolm Woodfield (SAP), and moderator Jill Mikros (The Johns Hopkins University), the panel explored the impact of COVID on higher education pedagogy […]
Hiding in Plain Sight: Online Proctoring as ‘Just Another Feature’

Even as institutions distance themselves from online proctoring platforms, the same technologies and functionality are emerging in other digital learning tools. Arguably, online proctoring platforms are the most controversial educational technologies in use on higher education campuses today. Student rights advocates have long voiced accessibility, equity, and privacy concerns about online proctoring, and its use […]