Building a Remote Team

Over the past year, admissions leaders have worked hard to maintain a positive, collaborative culture in a remote environment. Lukman Arsalan, Dean of Admission at Franklin and Marshall College, speaks with host Katelyn Ilkani about creating a top-notch remote employee experience. Arsalan has taken a newly created position at the college and was hired during the pandemic, so he met his employees virtually. He explains how he and his team have met the challenges, all while working remotely.

Highlights include:

• What should institutions be doing to prepare for a post-COVID business plan?
• How can celebrating small wins help employees deal with digital fatigue?
• What benefits has the Franklin and Marshall admissions team realized through committee-based, holistic evaluation of prospective students?
• What advice does this admissions leader have for other institutions that might be struggling with the remote experience?