Case Studies

Jacksonville State University Transforms Financial Aid Services with the Ellucian SaaS Platform

Why Read This Research

Jacksonville State University’s Ellucian StudentForms and ClearCost implementation only took three months, yet it permanently transformed the financial aid office. Since then, JSU has added Ellucian VirtualAdvisor to ensure students receive immediate responses to their financial aid-related questions around the clock. Read this case study to understand why JSU’s product implementation and rollout were so successful. Learn about the benefits JSU financial aid staff and students have experienced over time from the Ellucian SaaS platform.


  • Vendor in Focus: Ellucian
  • Software Category in Focus: Financial Aid, Chatbots
  • Institution in Focus: Jacksonville State University
  • Research Availability: August 2023

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