Co-Columnist: Dave Kieffer, Vice President, Research, Large Enterprise Systems, The Tambellini Group
Pressures outside an institution’s control—beyond accreditation, compliance, and regulation—continue to expand. Diversification and the shrinking size of student populations, and student expectations for a personalized educational experience (when, where, and how they want to experience learning) are growing pressures on every institution. Traditional higher education institutions are often not prepared for sustained one-to-one experiences for every student.
Fortunately, educational technology vendors are stepping in to respond to the increased pressures.
Student success strategies, planning, and day-to-day operations should be aligned across the organization. The strategic planning approach must clearly define student success as a priority, along with how success will be measured, and those measurements must be tracked semester to semester. The integrated CIO, as EDUCAUSE identified in the top 10 issues, should be creating and advancing an integrated information technology team that understands the business of teaching, learning, and higher education administration that technology is enabling. The technology team must integrate and partner with constituents across the community to drive effective use of technology.
Tambellini recommends the following practices to achieve organizational alignment.
Institutions should evaluate their approach to data management, to effectively capture the information necessary to inform actions. This includes evaluating the data governance, committee structure, and operational data management to ensure the outcomes of these activities create rich data for analytics and to drive automation. Educational technology vendors are including technology solutions for analytics; however, the foundation requires quality institutional data to inform and drive real transformation.
Many organizations are considering or in the process of moving to their next-generation enterprise systems, from the student, finance, and human resource solutions to the CRM, advancement, and others. This is the time to align the data to be useful in driving actions and informing strategic decisions, while also considering longer-term machine learning and artificial intelligence implications as well. Consider the following as you drive increased quality of data for the next transformation of student learning.
How aligned is your institution to support the current and future pressures to drive student success continually? Is student success defined and measured? If not, can it be?
Do you need assistance with student success solutions or other technology decisions on your institution’s radar? Contact Client Services or call 1-800-414-3405.
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