[Webinar] Optimization-as-a-Service Implementation Models
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The technology market is shifting from project-based deployments (i.e., “Go Live & Goodbye”) to continuous adoption, as customers now require ongoing release management, process optimization, governance, and incremental innovation. Submit the form to watch Michael Anderson and Dave Kieffer explore how this shift impacts your institution’s organizational structure, governance, and staffing in technology implementation. Session […]
Design Principles: The Missing Link Between Strategy and Technology in Higher Ed

Most institutions don’t fail because they picked the “wrong” system. They struggle because the technology decisions made along the way are not anchored in shared, strategic guardrails. That is the role of design principles. Design principles are short, durable statements that describe how your institution will make technology decisions across selection, implementation, and operations. When […]
EDUCAUSE 2025: Exploring the Intentional Agility Fueling Higher Education Resilience

By the end of EDUCAUSE 2025, one prevailing sentiment stood out — recognition that higher education continues to be under sustained pressure, yet institutions are pushing ahead. Higher education leaders are carrying the accumulated weight of the last decade and a half. Many lived through the 2008 financial crisis, navigated years of enrollment and funding […]
New Delivery Models Open Doors to Modernization

One of the most exciting shifts we’re seeing in the higher education administrative technology industry is the service implementation partners’ role in reshaping access and opening modernization opportunities to new market segments. Partnering closely with software providers and offering long-term engagement models, firms are creating new deployment and support systems that promise to lower costs […]
Build for Stability, Invest in What Makes You Stand Out

In the rush to modernize and innovate, many institutions fall into one of two traps: they either obsess over perfecting their core systems or they leap into strategic initiatives without a strong data foundation. Because Systems of Record are such a significant investment, there’s a natural desire to extract every ounce of value, often by […]
Choosing the Right Partner for Change

Reflecting on our Future Campus™ Summit, an unmistakable theme was clear: in an era of constant disruption and distraction, the urgency for colleges and universities to catalyze change at pace and scale is accelerating. Their ability, or lack thereof, to do so will be a decisive factor in how efficiently they can operate in the […]
6 Tips to Ensure Shared Services Success at Your Institution

What has changed in shared services for higher education institutions over the last few decades? The need to create a financially viable, stable, and successful shared services organization (SSO). Institutions need to be highly strategic and deliberate with their approach to shared services to see a return on their investment. This blog post will outline […]
Looking Back and Planning Forward: 2022 Technology Trends and Predictions for 2023

Vicki Tambellini, President and CEO of Tambellini Group, kicks off the new year with her annual take on the top technology trends for 2022, along with her predictions of the drivers that will have the biggest impact on the higher education market in 2023. Listen in for Vicki’s insights on how factors including budget pressures […]
The Deployment Journey: Learning from the Past to Shape the Future

We learned about project management and change management at enterprise scale. We learned about conversion for very large systems. And we learned that customizing systems to meet our needs led to disastrous long-term costs, locked us into decades-old decisions, and prevented business innovation. The experiences from those years inform the work we do today in […]