Keeping it Personal: Technology and the Student Experience

The definition of student experience is an ever-changing one. As technology advances, students’ expectations shift to newly introduced possibilities. Inevitably, this affects student experience. However, what’s important to consider is whether implementing a solution just because it’s available is worthwhile to your institution. In this episode, new show host Elizabeth Farrell talks to Dr. Melissa […]
Modernizing CRMs for Student Success

The COVID-19 Pandemic expedited the timeline for technological modernizations at many institutions. As the fall Just like on-campus students, remote learners expect a quality student experience from their higher ed institution. Providing a quality experience coincides with modernizing and simplifying virtual services, yet the work toward this can not be done until institutions understand what […]
Student System Features Higher Ed CIOs Should Be Considering

As campuses prepare to welcome students back for the fall 2021 term, meeting student needs is more important than ever. COVID-19 highlighted the need for a strong student system with robust features to support all facets of student life, not just record keeping. Tambellini Analyst Dr. Laura Gogia recently shared some student success insights that […]
The Formation of Thesis

When Unit4 was acquired in March of this year, little was said about the Student products that were left behind with Advent International, Unit4’s previous owner. What is the impact of this separation? First, let’s look back. As COVID-19 began to impact the industry, the Unit4 Student team (including development and support) began to separate […]
How Higher Ed CIOs Can Support Student Success Initiatives

Although many higher education institutions have for years sought to improve student success (increasingly known as student experience), the visible struggle of many students during COVID-19 renewed the urgency around institutions getting it right—right now. More schools are professionalizing advising, creating new student success divisions, and restructuring student and academic affairs to streamline oversight and […]
How Higher Education IT Leaders Contribute to Humanized Learning

For the last year, humanized learning has been top of mind at many higher education institutions. As I’ve written previously, it is not a new concept. The teaching and learning literature is brimming with resources, ranging from philosophical treatises to practical guides. Historically and currently, most educators and campus leaders use humanized learning to describe […]
The Only Constant is Change

In 2015, Lubbock Christian University took on a five-year institutional strategic planning process that our president named Vision 2020. It was a broad look across the university to identify improvement opportunities. Every university employee was involved, and at the conclusion, the overarching theme of the document became “a transformational student experience.” There were many parts […]