Keeping it Personal: Technology and the Student Experience

Elizabeth Farrell |

Tambellini Author

Top of Mind Podcast: Keeping it Personal
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The definition of student experience is an ever-changing one. As technology advances, students’ expectations shift to newly introduced possibilities. Inevitably, this affects student experience. However, what’s important to consider is whether implementing a solution just because it’s available is worthwhile to your institution. In this episode, new show host Elizabeth Farrell talks to Dr. Melissa Harts, former Chief Information Officer and Senior Vice President at Pasco-Hernando State College (PHSC). Dr. Harts gives listeners an inside scoop on how PHSC leveraged technology to drive a more positive student experience while maintaining personal interactions.

Highlights include:

  • How is student experience defined post-pandemic?
  • Can the student experience be personal but still seamless?
  • The difference between a mindset and business process change.

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Elizabeth Farrell |

Tambellini Author

Elizabeth Farrell
Elizabeth Farrell is an award-winning communications leader with a proven track record of success in delivering high-impact results for national and global colleges and universities, Fortune 100 companies, dynamic start-ups, and influential nonprofits. She has collaborated closely with higher education institutions over the past two decades in numerous roles including media relations, branding, marketing, business development, and as a journalist for outlets including The Chronicle of Higher Education, The Wall Street Journal, and PBS Newshour.

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