Listening at Scale in a Time of Uncertainty: How Campuses Can Understand Students and Employees and Act with Speed
Why Read This Research Higher education leaders are navigating an environment where expectations are shifting faster than organizational structures can adapt. This white paper outlines a strategy to help colleges and universities drive meaningful change and improved outcomes by implementing a system that continuously gathers input from students, employees, and industry stakeholders, applying proven experience […]
From Hype to Action: A Practical AI Framework for Higher Education
Why Read This Research While many higher education institutions are developing AI governance policies, leaders often face challenges with practical implementation. This white paper introduces a risk-based framework to guide institutional AI efforts, enabling rapid deployment of low-risk innovations while ensuring careful oversight for high-risk applications. Key Questions Answered Features Table of Contents
From Portals to Platforms: The Strategic ROI of User Experience Platforms in Higher Education
Why Read This Research Higher education institutions are reimagining the student portal not as a static gateway of links but as a dynamic, responsive user experience platform (UXP) that unifies services, data, and communication across the institutional landscape. This white paper explores the strategic ROI of investing in next-generation experience platforms and makes the case […]
Evolving Research Infrastructure: HPC and Cloud Adoption in Higher Education
Why Read This Research The landscape of high-performance computing (HPC) in North American higher education has undergone significant transformation between 2023 and 2025. This white paper explores how higher education institutions are adopting cloud infrastructure, with many employing hybrid strategies. Gain insight into the leading HPC providers, procurement trends among institutions, and more. Key Questions […]
Beyond the Bottom Line: Redefining ROI in the Era of Higher Ed Modernization
Why Read This Research Technology modernization in higher education is inevitable, driven by the shift from legacy systems to SaaS-based solutions. While often promoted as a path to efficiency and data-driven decision-making, the true return on investment (ROI) is complex—shaped by high costs, cultural resistance, and the challenges of change management. This white paper aims […]
Enhancing Accessibility in Higher Education: A Risk Management Perspective
Why Read This Research Explore accessibility risk management in higher education, including key risk areas, institutional challenges, and effective strategies to address accessibility-related issues. This white paper provides insights for higher education leaders seeking to proactively manage accessibility risks and avoid legal, financial, and reputational consequences tied to non-compliant infrastructure. Key Questions Answered Features Table […]
Identity Fraud in Higher Education: Understanding Threats and Implementing Effective Solutions
Why Read This Research Identity fraud is an increasingly pervasive threat to higher education institutions globally and requires a multifaceted approach to enhance comprehensive protection and mitigate financial and reputational risks. This white paper investigates the main types of identity fraud threats and the strategies institutions can use to counter them. Key Questions Answered Features […]
The State of AI in Higher Education: Adoption, Challenges, and Future Directions
Why Read This Research Explore the landscape of AI adoption in higher education based on a comprehensive survey of institutions across the country. Gain insight into the current state of AI adoption, the goals and challenges associated with it, and the innovative ways institutions are leveraging AI to enhance their operations and student outcomes. Features […]
The Modernization of Communications: An AI-Based and Consolidated Technology Approach
Why Read This Research Explore strategies for implementing AI-driven unified communication to support collaboration, efficiency, and decision-making, while reducing systems and improving user experience, functionality, and data integration. This white paper provides insights for higher education leaders seeking to create a future-ready campus that meets the needs of students, faculty, and staff. Key Questions Answered […]
Enhancing Institutional Agility and Resilience in Higher Education
Why Read This Insight To address challenges around enrollment and demographic shifts, operational costs, declining budgets, and diminished public trust in higher education, institutions must focus on building agility and resilience by modernizing processes and technology, upskilling and retaining people, and providing high-quality data in an accessible way. This white paper explores how institutions can […]
