Impact of the Salesforce Acquisition of Slack
In December 2020, Salesforce announced the multibillion-dollar acquisition of Slack. At the time, few details were released regarding how the two companies would operate or the potential impacts of the merger. Roughly seven months later, the acquisition is complete, and the future landscape is more evident. Current State When Salesforce announced the completion of the […]
Modernizing CRMs for Student Success
The COVID-19 Pandemic expedited the timeline for technological modernizations at many institutions. As the fall Just like on-campus students, remote learners expect a quality student experience from their higher ed institution. Providing a quality experience coincides with modernizing and simplifying virtual services, yet the work toward this can not be done until institutions understand what […]
Introducing: Rebekah Russell, Tambellini Analyst
As the adage goes, “Knowledge is power.” I am thrilled to share my knowledge and experience as Tambellini Group’s newest Industry Analyst and Research Director for CRM and Student Solutions. Here is a bit about who I am and what I’ve learned so far. My higher education career began in 2010 at Western Kentucky University […]
Enterprise CRM for Higher Education: Part 1 – Architecture
While most institutions have invested in at least one departmental CRM solution, higher education is seeing a growing trend of institutions taking a more holistic approach and deploying CRM applications across enterprises. This movement is gaining momentum as the demand for higher education to optimize its relationships and engagement with its constituents continues to increase, […]
Adopting Recruitment and Admissions Solutions
Introduction Over the past ten years, there has been significant interest and growth in the adoption of best-of-breed recruitment and admissions (R&A) solutions to augment standard student system functionality. There is also a growing expectation that the constituent relationship management (CRM) that is inherent to R&A solutions should extend into other areas of the student […]
Student Success, Continuing the Transformation Journey
Co-Columnist: Dave Kieffer, Vice President, Research, Large Enterprise Systems, The Tambellini Group Increased and Changing External Pressures Pressures outside an institution’s control—beyond accreditation, compliance, and regulation—continue to expand. Diversification and the shrinking size of student populations, and student expectations for a personalized educational experience (when, where, and how they want to experience learning) are growing […]
Tambellini Cloud Summit 2019
The Tambellini Cloud Transformation Summit took place December 4–6 in the greater Boston area. On the heels of a snowstorm, more than 80 attendees shared best practices, participated in workshops, and learned from their peers how and why institutions are moving to the cloud. The Tambellini Group hosted three world-class keynote speakers who started each […]
My Top 10 Takeaways from EDUCAUSE 2019
The Tambellini Group was in Chicago last week at the annual EDUCAUSE conference. It was such a pleasure to meet with current and prospective Tambellini members. The air was energized and the conversations lively. There were some consistent themes and messages throughout the conference, and I came away with some valuable insights. Most institutions with […]
The Only Constant is Change
In 2015, Lubbock Christian University took on a five-year institutional strategic planning process that our president named Vision 2020. It was a broad look across the university to identify improvement opportunities. Every university employee was involved, and at the conclusion, the overarching theme of the document became “a transformational student experience.” There were many parts […]
Tambellini Cloud Transformation Summit for Higher Ed IT Executives Infographic
Word travels fast. You may have already heard that The Tambellini Group is hosting the Tambellini Cloud Transformation Summit—an exclusive event for higher education IT executives—December 4–6 in the greater Boston area. With seating limited to 100 attendees, don’t miss this opportunity to join your colleagues at this 3-day retreat of learning, exploration, inspiration, and […]
